Text, voice, and video
Customers speak the way they already do. Your team can answer the same way.
What Tell Them does
Only the pieces that help someone say something, and help you answer.
Private feedback rooms
Every new message starts a room. Internal notes never reach the customer.
Mentions
Tag a colleague with @name when you want them in the conversation.
Transcripts
Voice and video can be transcribed so you can read feedback without playing every recording.
Customer history
Separate pieces of feedback stay in separate rooms, linked to the same person.
Monthly reminders
One friendly email a month. Not a survey.
Website widget
A small button and a snippet you can paste into any site.
One company subscription
No per-seat pricing and no limit based on how many customers you keep.